Terms and Conditions of Sale.

By Using our website and ordering from us you are accepting our terms and conditions.

1.Prices
All prices are shown as exclusive of VAT are correct at time of going to press but may subsequently be changed without notice.

2. Payment
We accept payment by cheque, BACS and most credit and debit cards
Payment at time of dispatch incurs a 5% discount.

3.Carriage
UK Mainland

4.Textiles and accessories.
Carriage is free on orders over £300.00 net, orders under £300.00 net
Will be charged at cost £6.00 per box (+VAT)

5.Furniture
Carriage is free on orders over £750.00 net, (delivered by pallet 2/3 days service)
For orders under £750.00 net carriage is at cost. Please call for prices

6.UK non mainland and overseas
Carriage is at cost, please call for prices

7.Retention of Title
The title of all good supplied remain the property of EcoIndia Direct Ltd until paid For in full. The risk in the goods shall past to the buyer on delivery, ownership of the goods shall remain with Ecoindia Direct Ltd until paid for in full. In the event of non payment Ecoindia Direct Ltd shall be entitled to repossess the goods directly

From the premises of the buyer if necessary. In the event of the goods having been subject to prior resale Ecoindia direct Ltd shall be entitled to the proceeds of the resale in the hands of the buyer, liquidator, receiver or trustee in the bankruptcy of the buyer.

8.Part delivery and back orders
All orders are taken on the basis of “ subject to availability”.
We will contact you about any resulting back orders when good become available.


9.Precautions.
Textiles
Hand made and hand printed fabrics need special care. Sunlight and detergents hasten
Fading
Please advise your customers to follow washing instructions, EcoIndia Direct Ltd cannot be responsible for any goods damaged by direct sunlight or goods washed incorrectly. Do not lay deep colours items over light colours surfaces due to the possibility of irreversible colour transfer.
Ecoindia direct Ltd cannot accept any returns due to slight colour and size differences between any goods depicted in website and the actual sizes and colours, which may for instance have occurred in the printing and dyeing process.

10.Furniture Care Notes
Solid wood furniture can be sensitive to changes in relative humidity and slight movement sometimes
May occur. Do not store in damp conditions.
Avoid exposing furniture to excessive heat (eg a radiator) or direct sunlight as this can cause cracking and deterioration of colour.
Regardless if the wood is waxed or lacquered it can be scratched if treated carelessly and caution must be taken regarding grime, grease and liquids.Knots are completely natural and are not regarded as a defect as are light streaks and spots in the grain of Shishamwood.
Any spills should be wiped up immediately with a amp cloth never put hot dishes directly onto wood surfaces we recommend place mats for cups, glasses etc.
Wooden furniture should only be used in doors unless specifically intended for outdoors.
Take care when moving furniture and never drag across the floor as this will cause damage to the joints
We recommend cleaning with a damp cloth or furniture wipes and periodically rewaxing to maintain finish.
Dents and scratches can in some cases be repaired buy placing a damp cotton cloth over scratch and gently pressing the tip of a hot iron onto the scratch to bring the wood fibres back up, you should let the Spot dry before lightly sanding and rewaxing the area.

11.Damage and Returns
If any items is found to be defective in terms of merchantable quality
Eco India Direct Ltd must be informed immediately and in writing within 7 days.

If we request faulty goods to be returned to us, we may arrange our carrier to collect or ask you to send them back by normal second class post- which ever one we think will be cheapest.

Please never return goods without first contacting us, we will remedy any problems as soon as you speak to us Ecoindia Direct Ltd will not accept the return of goods that were undamaged when dispatched or that were damaged but we were not informed of within 7 days.

Terms and conditions for advanced / container orders.
Please contact us directly for separate terms and conditions.

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