Returns Policy

Thank you for visiting Eco India Direct. At Eco India Direct we pride ourselves in the quality and fit of our products. Should you find any item to be defective, the item must be returned in the same condition as it was sent within 10 days after receiving the product, unused and with the original tags affixed. Although we check all merchandise for defects and damage prior to shipment, it is the buyers responsibility to check the product upon arrival to make sure it is free of any defects. Damaged goods due to client negligence or items without their tags will not be accepted for refund. Any return or exchange that does not meet the above criteria will be sent back to the customer, at their expense.

Please login to your account and view your prior order. If you are within the 10 day return period please contact us for a "Request Return Authorization"(RA) number. Please submit your specific request. This request will then be reviewed by our customer service department. If an RA is issued, this number will expire within 10 days after being issued.

We suggest you send the product by registered or insured courier since Eco India Direct is not responsible for items lost or damaged while shipping. Please ensure that RA# is written on the bottom of the package and that a copy of your original receipt is placed in the shipment.

All returns should be sent to:
XXXXXXXXXXX
XXXXX XXXXX
XXXXXXX

All requests will be processed after our returns department inspects and verifies the condition of the item. Return credits take approximately five to seven business days to process upon receipt of the item. Shipping charges are not refundable. Eco India Direct reserves the right to send out an exchange unit, issue a refund, or provide store credit.

Exchange and return policies are subject to change without notice.

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